The truth about our Supplements

The Truth About Our Supplements

The Work Behind Our Dispensary

One of the backbones of our holistic approach to treatment and client care is our in-clinic dispensary. Supplements are powerful tools for addressing acute symptoms thoughtfully. They also function to support long term health goals through evolving needs. Our team knows, more than most, that the supplement industry is highly saturated and overwhelming.

Right now there is a focus on marketing and trends over individual needs, quality and efficacy. So many of our clients experience supplement fatigue. We are all fed so many products on podcasts and social media without discernment. It’s not that all these products are of poor quality. The issue is that the time, research and education it takes to know if this is a high quality and appropriate fit is placed on the consumer. One of the most valuable things we offer our clients is access to heavily vetted, time-tested products. Everything we offer to our clients, meets our standards as a leading Natural Health Clinic. 

A Vetting Process Driven by Clinical Evidence

Led by our Product Director and Registered Dietitian, Heidi Ochsner, we have cultivated a dispensary that aligns with our approach to health. When we are considering a product, we begin a collaborative and specialized vetting process. This involves Heidi and our entire Naturopathic Doctor (ND) team. Before a third-party product is even considered, we do a deep dive into its sourcing, efficacy, and purity.

  1. The Practitioner Trial: Once a product passes the initial quality check, it is trialed by our ND team and Heidi personally. We monitor how these formulas perform in a clinical setting.

  2. The “Worthiness” Standard: We ask ourselves a simple question: Is this significantly better than what our clients can find elsewhere? If the answer isn’t a resounding yes, it doesn’t make the cut.

  3. Integration: We ensure that the products we bring in complement our treatment protocols, ensuring that your supplement routine works in harmony with your overall care plan.

Our In-House Production

Occasionally, our search for the right supplement to fill a gap we find in clinical need hits a dead end. We find that many products contain fillers, suboptimal dosages, or blends that don’t quite fill the therapeutic need we are looking to meet.

Filling this gap is the sole reason we began developing a line of our own products over a decade ago. 

We have invested in our own dedicated production space and a specialized team to manufacture a portion of our product line in-house. This allows us to maintain total control over the integrity of the formula. By producing our own blends, we can guarantee:

  • Zero Fillers: Only the active ingredients that are essential.

  • Custom Potency: Dosages designed for therapeutic results, not just “maintenance.”

  • Freshness: Because our production timeline is in direct response to client demand we produce in small batches. This means your supplements haven’t been sitting in a warehouse.

Full-Service Support

A high-quality supplement is only effective if it’s the right one for you. We believe in an individualized approach to supplementation and deep product knowledge. 

Our staff undergoes intensive internal product training. They don’t just know what is on the label; they understand why it was chosen for our clinic. Because our team has direct access to Heidi and our NDs, they can facilitate answers to complex questions. The goal is ensuring you are confident and informed about the supplement choices you make.

Your Partners in Wellness

Whether it’s a meticulously vetted third-party brand or a custom formula we’ve hand-blended in our manufacturing facility. Our product line is a direct result of our commitment to your health. We’ve done the heavy lifting, the research, and the testing so that you have absolute peace of mind when you come to us for supplementation. 

If you have questions, please feel free to reach out to our care team or your practitioner. For those who are doing a deep dive into a specific health concern or are interested in redesigning the supports you take on a deeper level: We invite you to book a Supplement and Dietary Consult with Heidi or see one of our NDs for a full Clinical Consultation.

Stop by the clinic or visit us online to explore a collection defined by science, vetted by experts, and crafted with care.

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