How to Use Superbills for Insurance Reimbursement

How to Use Superbills for Insurance Reimbursement

Making Naturopathic Care More Accessible and Affordable

“Does insurance cover naturopathic care?” Our clinic does not bill insurance companies directly. However, many plans will reimburse you for out-of-network care. This includes naturopathic visits, massage, and IV therapy. We make that process simple.What Are Superbills?

A superbill is an itemized receipt. It includes the diagnostic and procedure codes your insurance company needs to pay you back. Essentially, it translates our holistic care into “insurance language”.

Who Benefits from Superbills?

Superbills are valuable if you have:

  • Out-of-network benefits for naturopathic care

  • A referral for massage therapy or bodywork

  • A prescription or referral for IV therapy

  • An HSA or FSA requiring documentation

  • A deductible you’re working to meet

How It Works: 4 Simple Steps

1. Check Your Coverage

Call your insurance and ask:

  • “Do you cover out-of-network naturopathic doctors?”

  • “What percentage is reimbursed?”

  • “Do I need a referral or pre-authorization?”

  • “Do you cover massage therapy or IV therapy?”

2. Tell Us You Need Superbills

Let our care team know at your appointment. Please mention this during your visit to avoid an administrative fee. Once we know, we will automatically generate superbills for all future sessions.

3. Receive Your Superbill

We process superbills weekly and email them to you securely.

4. Submit to Insurance

Upload or mail your superbill according to your insurance company’s process. Our care team can help if you have questions.

Special Situations

Retroactive Superbills: We can create superbills for past services for a small administrative fee. Contact our care team for details.

Bodywork Referrals: Have your referring provider fax the referral with diagnostic codes to our care team. Let us know which services need superbills.

IV Therapy: Many plans now cover these treatments for specific conditions. Ask your provider if they cover nutrient therapy, migraines, or chronic fatigue support.

What to Expect

Typical reimbursement ranges:

  • Out-of-network ND visits: 50-80% after deductible

  • Massage therapy with referral: 60-100%

  • IV therapy: Varies significantly—check your plan

Even partial reimbursement makes consistent care more accessible.

Quick FAQ

Will superbills guarantee reimbursement? No—it depends on your plan. Check with your insurance first. Superbills give you everything needed for a proper claim.

How long until I receive my superbill? They’re processed weekly and emailed securely.

Can I use superbills for HSA/FSA? Yes! Often not needed for HSA/FSA use but, if needed, they provide required documentation.

Is there a charge for superbills? No extra charge if you request them at time of service. Small fee for retroactive processing.

Take Action

Don’t leave money on the table. Here’s what to do:

  1. Call your insurance this week to check out-of-network benefits

  2. Tell our care team at your next visit that you need superbills

  3. Submit to insurance when you receive them

  4. Contact us with any questions—we’re here to help

Questions about superbills or insurance reimbursement? Contact our care team.

How to Get Started

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